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MIS / Resources / Email / SpamRules Options


SpamRules Option in Webmail
by Shawn C Lander on June 27, 2005
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Have you discovered that email messages being scored a 4 by SpamAsassin are usually spam but due to the server's setting of 5 you continue to receive spam? Are you subscribed to a newsletter that routinely gets tagged as spam? Does a particular user bombard you with useless mail that you no longer want to see? These are all examples of personal preferences that you now can change through the use of a new plugin written by MIS for the College of Engineering webmail system.

Spam is such a problem that despite all the work we do to improve filtering and blocking on the email server that it still manages to get delivered. The more strict we make our policies the greater likelihood that legitmate email will be blocked or tagged. As a result, global server settings may be set more lenient than some would like.

The users of the Engineering email server are so varied that it is impossible to please everyone. We've heard from people who want everything blocked (don't even deliver the messages that are tagged as spam). There are an equal number of people that who us to do nothing. The global server settings are a happy middle ground. However, we know that our users would like better, more personal control of spam filtering.

Up until now there has been no convenient way for a user to override the global settings. This new plugin allows you to modify key features of the spam filtering programs installed on the mail server. Now you have one more weapon in the fight against spam.


Accessing the SpamRules Plugin
[Squirrelmail Menubar Screenshot]
Figure Zero: squirrelmail menubar showing 'Options' and 'Folders'

The SpamRules plugin is available in the Options (figure one) screen of the webmail client which you get to by clicking the "Options" icon in the menubar (#1, figure one). You can see a brief description of the SpamRules plugin in the lower righthand corner (#2, figure one) of this screen.

If you need instructions on logging in and/or using the webmail client, see our Using the Webmail Client article.



Turning Spam Filtering Off/On/ToJunk
The first screen of the SpamRules plugin (figure two) allows you to control whether or not email is processed by SpamAssassin (learn more about SpamAssassin in our Filtering Spam article). The options available include:

  • OFF SpamAssassin processing is turned off.
  • ON SpamAssassin processing is turned on.
  • TO JUNK SpamAssassin processing is turned on and spam is filtered server-side to a Junk mailbox.

    [Webmail Options Screen Capture]
    Figure One

    [SpamRules main screen]
    Figure Two

    The first two options, OFF and ON, are basically self-explanatory. If you want the mail server to attempt to categorize your email as spam based upon a complex set of tests select ON. If not, select OFF. The default behavior is ON, so you are probably already familiar with the way SpamAssassin scores and tags email.

    The TO JUNK option is new. Using this option, SpamAssassin will continue to process your incoming email and if it determines a message is junk, server-side filtering will move the message automatically to a Junk mailbox. Your default email client, Eudora or Outlook, will not even see these messages. In this way, you eliminate having to even see the spam throughout the day because it will never be downloaded.

    Instead of seeing the spam as it comes in, once a day you'll receive a Junk Summary email that will be a formated summary of the various spam that were moved to your server-side Junk mailbox. This email is sent to you as a means to quickly review your spam for false positives.


    The Junk Summary Email... reviewing your spam.
    The Junk Summary email message is a formatted message** that can be used to quickly review the email that was tagged as spam. Figure three is an example of one of these Junk Summary messages. It has three sections:
  • INTRO An introduction to the message with the date of the summary, the number of new junkmail received, and the number of messages older than 30 days that was deleted.
  • BRIEF A fixed-width table showing the first few characters of the From: and Subject: of the junkmail.

    [Junk Summary Email Screenshot]
    Figure Three

    Click for bigger view

  • DETAILED A detailed summary showing the full From: email address and Subject of the message, as well as a content preview. Use this in case the information in the BRIEF display isn't enough to determine if the message was spam or not.

    If you're having a hard time determining if a message is legitimately spam or discover a message in the summary that was filtered to your Junk mailbox by mistake (a false positive), you'll need to review the email message using the webmail client. Some information about using the webmail client for these messages is in the next section.

    ** The Junk Summary email is formatted using a fixed-width font in order to create a nicely aligned table in the BRIEF section. If your display is using a proportional spaced font the formatting of the Junk Summary email message will be messed up. If you would like assistance is configuring your email client to use a fixed-width font, contact MIS.


    OH NO!!!! That Wasn't Spam!
    When a message is transferred to the Junk mailbox by the server-side filters you will need to login to the webmail client to to do a further review. However, the very first time you do this the Junk mailbox will not be available in the webmail client. To make it available, you need to subscribe to the mailbox.

    To subscribe to the mailbox, click the 'Folders' menubar icon. The Folders screen (figure four) will be displayed. At the bottom, #1 figure four, highlight the Junk mailbox by clicking it and click the Subscribe button (#2, figure four). If this is done successfully a message at the top of the screen will be displayed along with a refresh folder list link. Click on this link in order to display the Junk mailbox in the folder list (#1, figure five).

    [SquirrelMail Folders Screenshot]
    Figure Four

    Now, whenever you want to view your Junk email, login to the webmail client and click on the Junk link in the folder list (#1, figure five). Doing so will display a message list of your spam (figure five).

    [SquirrelMail Screenshot showing the Junk mailbox]
    Figure Five


    Modifying SpamAssassin User Preferences
    One of the other benefits of this SpamRules plugin is the ability to change your user preferences to SpamAssassin. This will modify how SpamAssassin scores your email and can force certain types of messages to be scored as spam or not.

    In order to make changes, click on the Update My: link on the first screen of the SpamRules plugin (#1, figure six) to access the screen for updating your preferences. You may miss this link if you weren't looking for it. That is why we have included a screenshot showing the location of the link (figure six).

    After clicking this link you will see the second screen of the SpamRules plugin (figure seven) that allows you to modify your SpamAssassin user preferences. You can change the required score, whitelist, and blacklist settings here.

    A better explanation of these settings is in the Filtering Spam article. Briefly:

  • REQUIRED SCOREEmail messages that SpamAssassin scores at least this amount will be tagged as spam.
  • WHITELISTEmail addresses/domains that SpamAssassin will never score as spam.
  • BLACKLISTEmail addresses/domains that SpamAssassin will always score as spam.

    [SquirrelMail Screenshot showing the User Preferences link]
    Figure Six

    [SquirrelMail Screenshot showing changing SpamAssassin User Preferences]
    Figure Seven


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    Fax: (352) 392-9673
    College of Engineering
    300 Weil Hall, PO Box 116550
    Gainesville, FL 32611-6550
     

    Last Modified: Sunday, 10-Aug-2008 19:24:41 UTC