Abstract: As we engage in a Crucial Conversation, it is very important to share any strong opinions without shutting down contrary views. You should be able to state your mind while making it safe for others to do the same.
Part 2 of the series covers the components of the VitalSmarts® Crucial Conversations model that create a safe environment and encourages the sharing of facts, ideas, feelings and opinions from both (all) people in the conversation. Creating a safe environment prevents that people withdraw from the conversation before reaching an agreement or resolution.
Luisa Amelia Dempere, Ph.D.
Director, Research Service Centers
University of Florida
Dr. Luisa Amelia Dempere is the director of the Research Service Centers (RSC) of the Herbert Wertheim College of Engineering (COE) at the University of Florida (UF). She received her M.S. and Ph.D. in Materials Science and Engineering at UF. Her expertise resides in the areas of multi-user research facilities management, materials characterization and analysis, and analytical instrumentation, particularly electron microscopy and microanalysis. Her research and graduate advising activities are conducted as an affiliate faculty in the Department of Materials Science & Engineering. Her administrative and service roles get accomplished through her involvement in several shared-governance committees, her involvement with the work of the Office of the Chief Diversity Officer as a certified instructor of Crucial Conversations, and as the director of the RSC.
Materials Science & Engineering Dept.